# Terms and conditions

> General terms for Alpha Impact services: proposals by deliverables, fixed prices, payments and intellectual property.

[Home](https://alphaimpact.pt/en/) › Terms and conditions

Page: https://alphaimpact.pt/en/termos · Updated: 2026-10-27

## Who provides the services

Alpha Impact, Lda, tax number (NIF) 516881590, registered office at Rua Cláudio Nunes, 104, 1.º Dto., 1500-178 Lisbon. Contact: info@alphaimpact.pt.

## Scope

These terms apply to Alpha Impact services: automation, assistants, custom software and apps, AI training and websites. Each project is also governed by the accepted proposal.

## Proposals and fixed prices

Each deliverable has a scope, a deadline and a fixed price set out in writing. Changes in scope are quoted separately and only go ahead with agreement.

## Payments

Payment terms are set out in the proposal. In case of late payment, Alpha Impact may suspend work until it is settled.

## Intellectual property

Deliverables made for the client are assigned or licensed under the terms of the proposal. Alpha Impact's tools, methods and reusable code remain its own.

## Liability

We provide our services with due care. We are not liable for failures in third-party services we do not control.

## Law and disputes

Portuguese law applies. Consumers can use the Portuguese electronic complaints book (Livro de Reclamações) and alternative dispute resolution bodies.

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Alpha Impact, Lda, Lisboa, Portugal · NIF 516881590 · info@alphaimpact.pt · +351 916 464 768 · First step: a 30-minute call, free of charge.