Legal information
Privacy Policy
Who handles the data
Alpha Impact, Lda, tax number (NIF) 516881590, registered office at Rua Cláudio Nunes, 104, 1.º Dto., 1500-178 Lisbon, is the controller of the personal data collected on this website. Contact: info@alphaimpact.pt.
What data we collect
When you fill in the contact form: name, email, phone and company, if you give them, and the message you write. When you book a call in the calendar: name, email, any guests you add and the note you write. We do not use audience measurement or advertising tools.
What we use it for
To reply to your request, arrange the call and, if we go ahead, prepare the proposal. The legal basis is the pre-contractual steps you ask us to take.
Who we share it with
Form messages go through the Web3Forms service, which delivers them by email. The booking calendar is Alpha Impact's own application, at agendify.alphaimpact.pt. We also use an email provider and the website hosting. We do not sell data.
How long we keep it
For as long as needed to handle the request and follow the business relationship, and then for the period the law requires.
Chat assistant
This site has an artificial intelligence chat assistant, identified as such in the widget itself. It answers questions about Alpha Impact's services, takes quote requests, books calls and puts visitors in touch with the team.
We process the messages you write in the conversation. If you fill in a form inside the chat and give your consent, we also process the name, email and phone number you provide.
The text of the conversations is processed by Anthropic, PBC, in the United States, the provider of the artificial intelligence model, under the European Commission's standard contractual clauses. Before the text reaches the model, structured data such as emails, phone numbers, tax numbers and similar details are masked.
Calls booked in the chat are stored in Agendify, Alpha Impact's scheduling system. The widget stores a chat session identifier in your browser, which the service needs in order to work.
We keep conversations for [TO BE CONFIRMED].
You have the rights described in the next section over this data and can exercise them by writing to info@alphaimpact.pt.
Your rights
You can ask for access, rectification, erasure, restriction or portability, or object to the processing, by writing to info@alphaimpact.pt. You can also lodge a complaint with the Portuguese data protection authority (CNPD).