Solution
AI assistants
An AI assistant on the company's website or WhatsApp that answers only with the information the company wrote, collects requests, books appointments and hands the conversation to a person when needed.
Who it is for
- Businesses that get the same questions every day
- Companies whose requests arrive after hours, through the website or WhatsApp
- Teams that book services by phone or message
The problem
The same questions arrive every day, through the website and WhatsApp, and many after hours. Someone has to stop what they are doing to answer, book or copy the request into another system, and what arrives at night waits until morning.
How it works
Knowledge
Together with the team, we gather the company details, prices, opening hours and the questions it gets most, with the right answers.
Channels
The assistant sits on the website, in a chat window, and on WhatsApp, with the company's number and the official WhatsApp Business platform.
Handover to a person
When it does not know, it says so and offers to take contact details or put the visitor through to someone on the team, who receives the conversation with its history.
Logging
Every request is logged, ready to handle, and unanswered questions go on the list of things to teach the assistant.
What you get
- Assistant set up
- Company knowledge, tone of voice and limits on what the assistant can do.
- Website and WhatsApp
- A chat window on the website, with a notice that you are talking to an AI, and a connection to WhatsApp Business.
- Guided conversations
- Set steps for asking for a quote or booking, connected to the calendar or the ordering system.
- Team follow-up
- Live conversations, requests and what the assistant cannot answer yet, in one place.
- Training
- A session with the people who will follow the conversations and keep the assistant's knowledge up to date.
Frequently asked questions
Does it work on the website and on WhatsApp?
Yes. On the website it appears in a chat window; on WhatsApp it uses the number the company already has, through the official WhatsApp Business platform.
What happens when the assistant does not know the answer?
It says it does not know and offers to take contact details or put the customer through to someone on the team, who receives the conversation with its history, so the customer does not have to repeat themselves.
Do people know they are talking to an AI?
Yes. The conversation says right at the start that you are talking to an AI assistant, as the AI Act requires, and links to the privacy policy.
Can it book into our calendar?
Yes, when the calendar allows a connection. The assistant suggests free slots and records the booking.
How much does it cost?
A fixed price per deliverable, written in the proposal. The monthly cost of using the AI model is estimated in the same proposal.
Start with a 30-minute call.
Tell us which task takes up most of your team's time. We reply with a concrete idea and, if it makes sense, a fixed-price proposal.
Book a 30-minute call