Legal information
Terms
Who provides the services
Alpha Impact, Lda, tax number (NIF) 516881590, registered office at Rua Cláudio Nunes, 104, 1.º Dto., 1500-178 Lisbon. Contact: info@alphaimpact.pt.
Scope
These terms apply to Alpha Impact services: automation, assistants, custom software and apps, AI training and websites. Each project is also governed by the accepted proposal.
Proposals and fixed prices
Each deliverable has a scope, a deadline and a fixed price set out in writing. Changes in scope are quoted separately and only go ahead with agreement.
Payments
Payment terms are set out in the proposal. In case of late payment, Alpha Impact may suspend work until it is settled.
Intellectual property
Deliverables made for the client are assigned or licensed under the terms of the proposal. Alpha Impact's tools, methods and reusable code remain its own.
Liability
We provide our services with due care. We are not liable for failures in third-party services we do not control.
Law and disputes
Portuguese law applies. Consumers can use the Portuguese electronic complaints book (Livro de Reclamações) and alternative dispute resolution bodies.